Customer Service Administrator Russian speaker

Achieve maximum refunds for Russian-speaking customers by processing their tax claims quickly and correctly. This job in Utrecht is for an excellent Russian speaker with financial insight.

Solliciteer op deze functie

Neem voor meer informatie contact op met Anjali Mohan

  • Utrecht
  • 32 - 40 uur
  • Commercieel
  • Junior
  • 2.200 - 2.500
  • 4035

Zo ziet jouw functie er uit

Dit ga je doen

The main responsibility of the Customer Service Representative is to achieve maximum refunds for Russian-speaking customers by processing their tax claims quickly and correctly in the systems. You provide excellent service to customers and you ensure that you keep up to date with relevant knowledge and skills in the field of Customer Operations.

Although each area has its own specialization, the Customer Operations teams work closely together on projects and support each other in other parts of the business at times of deadlines.

Dit breng je mee

You speak and write the Russian language very well and your English is good for internal use. You have worked in an international environment and you have proven customer service skills. Also you have an eye for detail and financial insight (work with numbers). You can set priorities and you ensure quality also during deadlines.

Above all, you are a fast learner with analytical skills. You are someone who is willing to go the extra mile and who can adapt quickly to new situations. 
Basic knowledge of SAP is a plus. Good MS Office skills are a must, as is experience in dealing with potential problems.

Side note: If you speak the Ukrainian language and Polish, do apply as well. 

Dit krijg je er voor terug

Dit is het aanbod

You will get an contract for 7 months through Exactpi. After this period you will get a contract from the organisation.

  • Salary between €2200 - €2500 gross per month; (If you have more experience and/or earn a bit more, please apply);
  • Growth opportunities in the near future;
  • Preference for 40 hours per week but 32 hours is negotiable;
  • Travel allowance;
  • After onboarding, hybrid working is possible.
  • Home office allowance of €2,- per day.
  • Good habitz online training possibilities.

Are you the Russian speaking Customer Service Representative for this position in Utrecht? Then I would like to receive your CV. If you would like more information, please call Anjali Mohan, 06 55566687. She will be happy to help you.

Vacancy reference: 4035

Dit wordt jouw werkplek

This organisation is one of the leading tax refund service providers in Europe. This company was founded in 2001 and has 100 employees. They would like to welcome determined and enthusiastic new employees, who take responsibility, have excellent communication skills and enjoy working with all departments of the company.

This position is in the Customer Operations department in Utrecht.

Jij past perfect

  • Solliciteer
  • WhatsApp

Wat gebeurt er met jouw sollicitatie?

Anjali gaat voor jou aan de slag. Wij gaan jouw gegevens zorgvuldig bekijken om te bepalen of er een match is. Zo ja, dan nemen wij binnen 3 werkdagen contact met je op. Is er nu nog geen match maar zien wij wel kansen in de nabije toekomst, dan houden wij jouw gegevens in ons bestand. Voor zolang als jij daarvoor toestemming verleend. Uiteraard gaan wij vertrouwelijk met jouw gegevens om en werken wij volgens een strikt privacy reglement. Goed om te weten: Exactpi draagt het kwaliteitslabel van de ABU.

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