Yasmin Aouragh

Customer Service Agent French

We are looking for a French and English speaking Customer Support Employee with experience in (technical) Customer Support.

Customer Service Agent French

  • Zoetermeer
  • 40 uur
  • Commercieel
  • Medior
  • 2.200 - 2.700
  • 4073

Solliciteer op deze functie

Neem voor meer informatie contact op met Yasmin Aouragh

  • Zoetermeer
  • 40 uur
  • Commercieel
  • Medior
  • 2.200 - 2.700
  • 4073

Zo ziet jouw functie er uit

Dit ga je doen

As a Customer Success Agent you will be part of the Customer Success Team for the French market. You are providing first line technical support and solutions to help your clients, in the resolution of issue or for the setting of their devices.

Your responsibilities:

  • In- and outbound customer support (by phone and email), first line support;
  • Address customer inquiries by email, phone, chat or other channels (timely and in the correct manner);
  • Collaborate closely with internal departments when needed or forward the call to the second line support;
  • Manage all order administration activities;
  • Follow-up on the clients to see if everything works accordingly;
  • Perform other tasks and projects as requested to meet customer and organizational needs (eg. video manuals, training etc);
  • Following the latest trends and development and investigate how the customer is using the products or services, and ask for feedback;
  • Optimize customer support when needed.
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Dit breng je mee

  • You have an MBO working and thinking level with at least 1-2 years work experience in a (Technical) Customer Support role;
  • You are native French and you are fluent in English; 
  • Affinity within the technical field.

You are currently living/working in The Netherlands with a valid work-permit (no sponsoring needed).

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Dit krijg je er voor terug

Dit is het aanbod

  • Salary between € 2200 - € 2700,- based on a 40 hours working week;
  • The company is easily accessible by public transport and there is plenty of parking;
  • A bonus scheme. I am happy to tell you more about it;
  • Travel allowance of €0,19 cents per km;
  • Possibility working from home after the onboarding. 
  • We look forward to receiving your CV. Would you like more information first? You can call Yasmin Aouragh, 06 15036440. She will be happy to help you. 

    This is vacancy number: 4073.

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Dit wordt jouw werkplek

Our client is a growing and successful global company that develops smart, safe cash handling and personnel management tools that increase efficiency and profit.

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Jij past perfect

  • Solliciteer
  • WhatsApp

Wat gebeurt er met jouw sollicitatie?

Yasmin gaat voor jou aan de slag. Wij gaan jouw gegevens zorgvuldig bekijken om te bepalen of er een match is. Zo ja, dan nemen wij binnen 3 werkdagen contact met je op. Is er nu nog geen match maar zien wij wel kansen in de nabije toekomst, dan houden wij jouw gegevens in ons bestand. Voor zolang als jij daarvoor toestemming verleend. Uiteraard gaan wij vertrouwelijk met jouw gegevens om en werken wij volgens een strikt privacy reglement. Goed om te weten: Exactpi draagt het kwaliteitslabel van de ABU.

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