Customer Service Agent German

Great job in Zoetermeer for a person who speaks English and German. You are indispensable when it comes to providing a great product service for German speaking customers.

Solliciteer op deze functie

Neem voor meer informatie contact op met Shir Leenstra

  • Zoetermeer
  • 40 uur
  • Commercieel
  • Medior
  • 2.200 - 2.700
  • 3952

Zo ziet jouw functie er uit

Dit ga je doen

You will work in a fun,service department, where you will work with 10 colleagues to answer product questions from customers. For this job it is important that you speak and write German and English.

You will answer the questions that come in via mail, phone and chat. The questions are about products, shipping, returns, invoices, upgrades of product applications etc. You will be trained well in terms of getting to know the products and processes. For the complex technical questions you aks for help of the application specialists in your team. Of course you will inform an account manager when you receive a buy signal. This comes naturally to you.

This company is known by their customers for the excellent service provided by the team. It is a diverse team, because your colleagues come from different countries. Therefore, a lot of English is spoken here on a daily basis.

Dit breng je mee

You are the ideal candidate if you can use at least the languages German and English in a business environment. Of course, you know what it's like in a commercial customer service department. In your job you have to deal with account managers, finance and logistics departments. You know how to use Word, Outlook and a CRM system, such as Salesforce.

We are thinking of someone with at least MBO work and thinking level with 1 to 2 years of similar work experience.

As a person you are smooth and you don't let yourself get snowed under. If you have experience in a company that sells products with a customer service you have an advantage.

Dit krijg je er voor terug

Dit is het aanbod

  • The company is easily accessible by public transport and there is plenty of parking space.
  • The salary depends on your work experience and language skills and the range is € 2200-2700 gross per month.
  • A bonus scheme;
  • You get a public transport allowance. If you come by car you will get a km reimbursement of €0,19 cents per km.
  • Possibilty working from home after the onboarding. You will get €300,- to set up your own home office. Furthermore you'll get a allowance of €2,- per day. 

The company has an informal culture. You will get the chance to get to know all your colleagues during the monthly themed get-together. One month you put on your sombrero and enjoy Mexican snacks and the next month you can enjoy Spanish tapas. Come and work for this great company now.

We look forward to receiving your CV. Would you like more information first? You can: call Shir Leenstra about this vacancy, 06-45273596, she will be happy to help you. You can also send an email to leenstra@exactpi.nl

Exactpi Reference number: 3952.

Dit wordt jouw werkplek

Our client is a growing and successful global company that develops smart, safe cash handling and personnel management tools that increase efficiency and profit.

Jij past perfect

  • Solliciteer
  • WhatsApp

Wat gebeurt er met jouw sollicitatie?

Shir gaat voor jou aan de slag. Wij gaan jouw gegevens zorgvuldig bekijken om te bepalen of er een match is. Zo ja, dan nemen wij binnen 3 werkdagen contact met je op. Is er nu nog geen match maar zien wij wel kansen in de nabije toekomst, dan houden wij jouw gegevens in ons bestand. Voor zolang als jij daarvoor toestemming verleend. Uiteraard gaan wij vertrouwelijk met jouw gegevens om en werken wij volgens een strikt privacy reglement. Goed om te weten: Exactpi draagt het kwaliteitslabel van de ABU.

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