Customer Service Employee | German speaker

The Customer Service Employee is fluent in English and German. You'll be responsible for the administrative & commercial processing of incoming orders. 

Solliciteer op deze functie

Neem voor meer informatie contact op met Shir Leenstra

  • Leiden area
  • 40 uur
  • Commercieel
  • Junior
  • Vertrouwelijk
  • 3877

Zo ziet jouw functie er uit

Dit ga je doen

We are looking for a Customer Service Employee to strengthen the Customer Service European Market department. The department consists of employees subdivided into Customer Service Employees, Account managers, Back Office Employees and more.

In this role you are responsible for the administration and commercial processing of the entire ordering process. This includes registering incoming orders up to shipment and payments. Together with the team you solve all common problems with customers. With the purpose of expanding and maintaining the relationship with the customer.

Furthermore, your activities consist of:

  • Maintaining contact with customers by telephone;
  • Conducting telephone sales in the form of cross and up selling;
  • Provide administrative and commercial support to the various sales managers within the department;
  • Independently conducting all relevant correspondence with customers.

Dit breng je mee

What do you need:

  • A native level (or near native) of the English language and a second foreign language: German;
  • A MBO or HBO level of education (or equivalent);
  • A commercial / sales mindset gained in a previous Customer Service job;
  • Good knowledge of MS Office.

You are currently living/working in The Netherlands with a valid work-permit (no sponsoring needed).

Dit krijg je er voor terug

Dit is het aanbod

What is in for you?

  • A competitive salary based on experience
  • An ambitious team of International colleagues
  • An informative working environment and a versatile job
  • Working from home after the onboarding, even after the pandemic
  • First you will receive a contract via Exact P for 12 months. Afterwards, the company will you offer you a fixed contract.

How to apply:

Don't miss this opportunity to join this Company: Apply now because the interviews start next week

If you want more information, call Shir Leenstra 06-45273596. She will be happy to speak with you.

This is vacancy number 3877.

Dit wordt jouw werkplek

This international B2B company offers both affordable-value core promotional giveaways, that are designed for easy customization, as well as gifts of higher perceived value by licensed brands as well as proprietary brands. They offer a range of 12.000 products. They also offer customers in more than 100 countries a complete range of apparel, from everyday basics to timeless and cutting-edge sportswear, with a dedicated decoration facility providing techniques. A lot of products are imported from China and Spain. They operate B2B2B, so finished products find their way to end customers via one of their 10,000 resellers in over 100 countries.

Jij past perfect

  • Solliciteer
  • WhatsApp

Wat gebeurt er met jouw sollicitatie?

Shir gaat voor jou aan de slag. Wij gaan jouw gegevens zorgvuldig bekijken om te bepalen of er een match is. Zo ja, dan nemen wij binnen 3 werkdagen contact met je op. Is er nu nog geen match maar zien wij wel kansen in de nabije toekomst, dan houden wij jouw gegevens in ons bestand. Voor zolang als jij daarvoor toestemming verleend. Uiteraard gaan wij vertrouwelijk met jouw gegevens om en werken wij volgens een strikt privacy reglement. Goed om te weten: Exactpi draagt het kwaliteitslabel van de ABU.

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