Customer Service Specialist German

Processing and refunding large amounts of tax claims quickly and correctly and giving excellent customer service is your priority for German speaking customers. 

Solliciteer op deze functie

Neem voor meer informatie contact op met Shir Leenstra

  • Utrecht
  • 32 - 40 uur
  • Commercieel
  • Junior
  • 2.500 - 2.700
  • 3890

Zo ziet jouw functie er uit

Dit ga je doen

The main responsibility of the Customer Service Representative is to achieve maximum refunds for our German-speaking customers by processing their tax claims quickly and correctly. You provide excellent service to both internal and external customers and ensure that you keep up to date with relevant knowledge and skills in the field of Customer Operations.

Although each area has its own specialisation, the Customer Operations teams work closely together on projects and support each other in other parts of the business at times of deadlines.


Dit breng je mee

You speak and write the German and a second language very well. You have worked in an international environment and have proven customer service skills. We are looking for a results-oriented and service-oriented person who excels in a stressful environment with many priorities. The successful candidate will be an excellent communicator with an eye for detail. You are experienced in dealing with customer problems.  The candidate is proactive and takes ownership. You are someone who is willing to go the extra mile.

  • Basic knowledge of SAP is a plus.
  • Excellent MS Office skills.
  • You can set priorities and you ensure quality also during deadlines. Above all, you are a fast learner with analytical skills.

Dit krijg je er voor terug

Dit is het aanbod

You will get a contract for 7 months through Exactpi. After this period you will get a contract from the organisation.

  • Salary between €2500 - €2700 gross per month; (If you have more experience and/or earn a bit more, please apply);
  • Growth opportunities in the near future;
  • Preference for 40 hours per week but 32 hours is negotiable;
  • Travel allowance;
  • Home office allowance of €2,- per day;
  • After onboarding, hybrid working is possible.

Are you the Customer Service Specialist German to process and refund large amounts of tax claims quickly and correctly in Utrecht? Then I would like to receive your CV. If you would like more information, please call Shir Leenstra, 06 45273596. She will be happy to help you.

Dit wordt jouw werkplek

This organisation is one of the leading tax refund service providers in Europe. This company was founded in 2001 and has 100 employees. They would like to welcome determined and enthusiastic new employees, who take responsibility, have excellent communication skills and enjoy working with all departments of the company.

This position is in the Customer Operations department. 

Jij past perfect

  • Solliciteer
  • WhatsApp

Wat gebeurt er met jouw sollicitatie?

Shir gaat voor jou aan de slag. Wij gaan jouw gegevens zorgvuldig bekijken om te bepalen of er een match is. Zo ja, dan nemen wij binnen 3 werkdagen contact met je op. Is er nu nog geen match maar zien wij wel kansen in de nabije toekomst, dan houden wij jouw gegevens in ons bestand. Voor zolang als jij daarvoor toestemming verleend. Uiteraard gaan wij vertrouwelijk met jouw gegevens om en werken wij volgens een strikt privacy reglement. Goed om te weten: Exactpi draagt het kwaliteitslabel van de ABU.

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