Customer Service Specialist – German Speaking
Are you fluent in German and passionate about delivering an outstanding customer experience? Do you enjoy working in an international environment where customer service, commercial thinking, and operational coordination come together?
We are looking for a Customer Service Specialist who will play a key role in supporting customers throughout the entire order lifecycle. From quotations and pricing discussions to order management, delivery coordination, and after-sales support, you will help ensure a seamless customer journey while working closely with colleagues across multiple departments and countries.
Customer Service Specialist – German Speaking
- Leiden, Netherlands
- 40 - 40 uur
- Commercieel
- Medior
- 3.000 - 3.500
- 6139
Alex Pop
Solliciteer op deze functie
Neem voor meer informatie contact op met Alex Pop
- Leiden, Netherlands
- 40 - 40 uur
- Commercieel
- Medior
- 3.000 - 3.500
- 6139
Zo ziet jouw functie er uit
Dit ga je doen
- Supporting customers throughout the entire order process
- Managing inquiries, quotations, pricing, and orders
- Advising customers on suitable products and solutions
- Coordinating deliveries and monitoring order progress
- Working closely with Sales, Logistics, and Operations
- Handling after-sales support, complaints, and claims
- Building strong customer relationships and ensuring excellent service
Dit breng je mee
- Fluent German and English language skills
- Experience in Customer Service, Sales Support, or Order Management
- Strong communication and interpersonal skills
- A customer-focused and solution-oriented mindset
- Good organizational skills and attention to detail
- Experience with Microsoft Office and ERP systems is a plus
- Knowledge of export procedures is an advantage
Dit krijg je er voor terug
Dit is het aanbod
- Competitive salary and annual bonus
- Premium-free pension scheme
- 25+ vacation days
- Hybrid working opportunities
- Travel allowance and company laptop
- Learning and development opportunities
- Health and well-being benefits
- An international and collaborative work environment
- Long-term career growth opportunities
Dit wordt jouw werkplek
Our client is a leading international organization operating within a dynamic and fast-growing B2B environment. With a strong focus on customer satisfaction, innovation, and continuous improvement, the company serves customers across Europe and is recognized as a trusted partner within its industry.
The culture is collaborative, entrepreneurial, and customer-centric. Employees are encouraged to take ownership, contribute ideas, and actively participate in driving both customer success and business growth.
Jij past perfect
- Solliciteer
Wat gebeurt er met jouw sollicitatie?
Alex gaat voor jou aan de slag. Wij gaan jouw gegevens zorgvuldig bekijken om te bepalen of er een match is. Zo ja, dan nemen wij binnen 3 werkdagen contact met je op. Is er nu nog geen match maar zien wij wel kansen in de nabije toekomst, dan houden wij jouw gegevens in ons bestand. Voor zo lang als jij daarvoor toestemming verleent. Uiteraard gaan wij vertrouwelijk met jouw gegevens om en werken wij volgens een strikt privacyreglement. Goed om te weten: Exactpi draagt het kwaliteitslabel van de ABU.